TUGAS 3 PSIKOLOG - REASON THE GUEST LEAVE THE RESTAURANT OR HOTEL-

in the hotel

1. inside the room, the ac can't be work properly
2. inside the room have the insect is like the cokcroach(kecoa)
3. service is not satisfied
4. the type of room is not according to the guest
5. so many rules in that hotel
6. feel not safety in that hotel (something lost maybe)
7. the room not clean yet

in the restaurant

1. food does not fit with the guest
2. bad service
3. the food not in accordance with the price
4. the stuff is dirty (not clean yet)